Reference

How bajitaka Handles Your Personal Data

This Privacy Policy covers how we collect, use and protect the information tied to your bajitaka account — including data linked to your bKash, Nagad or Rocket wallet activity. Access and data rights depend on your local law and eligible regions.

Account data we collectHow wallet data is usedYour right to request changesCookie and device dataHow to contact us
bajitaka How bajitaka Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the data we hold on your account, request a correction, or ask us to delete specific records, our support team handles those requests directly. Reach out through any of the channels below and mention your registered account details so we can locate your file quickly.

Live Chat Start a live chat session from your account dashboard. Our team picks up data requests and account queries through this channel during operating hours.
Email Support Send a detailed data request to our support email. Include your registered name and the wallet method — bKash, Nagad or Rocket — linked to your account.
Account Help Page Log into your bajitaka account and navigate to the Help section. You can submit a privacy request form there and track its status from the same page.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption across your account and payment sessions to keep your data protected in transit. Cookie settings, retention periods and account-deletion requests are all things you can action — here is how each area works.

Cookies and Device Tracking We use session cookies to keep your account logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.
Account Security Practices Your account is protected with OTP verification on login. If we detect unusual access patterns, we flag the session and may require you to re-verify before proceeding.
Data Retention and Deletion We keep your records for as long as your account is active and for a period after closure. Submit a deletion request via support and we will confirm what can be removed under applicable rules.
Third-Party Data Sharing Data shared externally goes only to payment processors — bKash, Nagad, Rocket — and only what is needed to complete a transaction. No data is sold or shared for advertising purposes.

Your Privacy Questions, Answered Directly

These are the questions we get most often about how we handle account and payment data. If your question is not covered here, reach out through live chat or email and we will respond to your specific situation.

We collect your name, contact details, device information and the payment method you register — bKash, Nagad or Rocket. Transaction records tied to deposits and withdrawals are also stored securely.

Yes. Submit a data access request through live chat or our support email. Include your registered account details and we will compile what we hold and send it to you.

Contact support through live chat or email with your account details and the specific correction or deletion you need. We will process the request and confirm what action was taken.

Only with the payment processor handling your transaction. We share the minimum required to complete your deposit or withdrawal. No data is passed to advertisers or unrelated third parties.

We retain records for a period after account closure as required by applicable rules in your region. The exact duration depends on the type of data and your local legal framework.

We use session and analytics cookies. Session cookies keep you logged in; analytics cookies help us improve the lobby. You can manage or disable cookies through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.