bajitaka - banking, deposits and wallet verification

Verify your account once

Verification is a single pass, and it is there to protect the balance sitting in your account wallet. We ask for a photo of your National ID or passport, a selfie taken in good light, and a wallet or bank statement that carries your name. Send them through the verification screen inside your account — never to a random message. Once the

name on your ID matches the name on your wallet, payouts stop needing a manual look and your account is marked as checked. It takes one session, not a string of emails.

Have your ID ready — National ID card or passport, both sides where the card has two. Keep the corners in frame and the text readable without flash glare.
Take the selfie in daylight — Hold the phone at eye level near a window. Our team compares the face in that photo against the one on your ID document.
Upload from the verification screen — Open the verification screen in your account and upload the files there. We don't collect documents over messenger apps or email attachments, because that route can't be traced.
Watch the status change — You'll see the status update in your account once the name match is done. After that, withdrawal requests skip the manual document step.

Wallets and banks we accept

Five rails cover most of what you need to move money here. bKash and Nagad carry the heaviest traffic, Rocket suits anyone who has used it for years, and Upay takes the newer wallet accounts. If you bank in Dhaka, a transfer from your savings or current account moves the same way. All five sit in one chip row on the deposit screen, so there's no menu hunting. The balance you top up also funds the cricket markets on our sportsbook, BPL and international fixtures included.

bKash

Where most of our deposits arrive from. Send from your own bKash app, keep the transaction ID, and the same number is where your payout goes back to.

Nagad

Works like any wallet send on your end. Use the number registered under your own name; a family member's Nagad wallet will fail the name match at withdrawal.

Rocket

Useful if you have kept a Rocket account from earlier years. Send to the number on the deposit screen and enter the TxnID it hands you.

Upay

A newer wallet for account holders who opened one recently. Same send-money flow, same requirement that the registered name matches the name on your bajitaka account.

Bank Transfer

For sums you would rather move from a savings or current account. Send to the details published on the deposit screen and keep the reference number your bank gives you.

Fund your account with bKash

Every deposit starts inside your own wallet app, not on our page. Open bKash, Nagad, Rocket or Upay, choose the send-money option, and use the account number shown on our deposit screen. Enter the amount there, confirm with your wallet PIN, then come back and give us the transaction ID. We credit your account wallet once that confirmation lands, and the same

balance covers slots, live tables and crash games like Crash Lightning. If the wallet shows success and your balance still sits still, hand support the ID and we'll trace it from our end.

Start in your wallet app — Open bKash, Nagad, Rocket or Upay on the phone you use to log in and choose the send-money option, not a shop counter.
Copy our account number — The deposit screen shows the exact number to send to. It stays the same between visits, so save it once in your wallet's favourites.
Enter the amount and PIN — Type the amount in your wallet app, check the last four digits of our number, then confirm with your wallet PIN — the receipt is your proof.
Report the transaction ID — Come back to the deposit screen and paste the ID from the wallet receipt. Your balance updates once we match that ID to the incoming send.

Take your balance back to your wallet

Payouts leave through the same rail your money came in on, which keeps the paper trail short. Open the withdrawal screen, choose bKash, Nagad, Rocket, Upay or bank transfer, and type the amount you want out. The wallet number has to match the name on your account — that is the one check we will not skip, because it is what stops

someone else's wallet collecting your balance. If your account is already verified, the request goes straight into the queue. Support can see where a request sits if you ask.

Pick the wallet you sent from — Choose bKash, Nagad, Rocket, Upay or bank transfer on the withdrawal screen. Use the same wallet number you have deposited from before.
Type the amount and read the name — Enter the amount, then read the wallet name back to yourself. It must be the name registered on your bajitaka account — different spellings get flagged.
Confirm the request — Approve it inside your account. Where a second check is needed, an OTP lands on your registered mobile number and you enter it on the same screen.
Follow it until it clears — The withdrawal screen keeps the request visible while it is being processed. If it goes quiet, message support with the request ID instead of sending again.

Banking questions you asked us

The five things we get asked about money, answered without the runaround. If your case isn't here, support reads the same screens you do and can trace a specific transaction ID or withdrawal request from our side.

Open your bKash app, choose send money, and use the number shown on our deposit screen. Then paste the transaction ID into the deposit screen so we can match the send to your account.

Because that match is what keeps your balance going to you and no one else. A payout to a different name on a wallet is the first thing our checks flag.

The figure that applies to your wallet is shown on the deposit screen before you confirm, and it can differ between bKash, Nagad, Rocket, Upay and bank transfer.

Give it a moment and reopen the wallet page. If it still hasn't moved, send support the transaction ID from your bKash receipt and we'll trace the match from our side.

You can deposit and browse without it, but the payout step needs a verified account. One ID photo, one selfie and a matching wallet name gets you marked as checked.

Usually no. Payouts go back to a wallet registered in your own name, and switching rails mid-flow means a fresh name check before anything is released.

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